Kate Carr, Practice Manager at Crookes Practice in Sheffield, describes choosing Accuro and Lexacom as one of the best decisions they made.
Integrating with their clinical system, SystmOne and using Olympus, Crookes Practice feel they have the perfect combination to ensure an efficient end-to-end workflow for document production.
Since they started using Lexacom 3, Crookes Practice have seen significant improvements in the administration at their practice. Not only have they increased workflow production but they have streamlined their workflow systems and reduced the time their medical secretaries spend on document creation, allowing them to focus on other areas of work. All of this has benefited their budgets and saved money in the long term; this really has been a win-win solution for Crookes Practice.
Crookes Practice use Accuro’s outsourced transcription services to assist during busy times at the practice. Secure transcription services which are easy to set up and fully integrate with Lexacom 3 fills any gaps in workflow during times when they are short staffed.
Kate Carr, Practice Manager at Crookes Practice commented “We were without a medical secretary for 3 months. Being able to use the integrated outsourced transcription service on a temporary basis was a real lifesaver during a time when we were recruiting for this role. Knowing that this kind of integrated service is something we can use as and when is necessary gives us flexibility we occasionally need this, and it’s a great feeling to know Lexacom are always on hand with services at a touch of a button that can support our practice in order to maintain a constant workflow”.
Crookes Practice use their Lexacom 3 software on a daily basis across a team of 6 GPs, visiting Locums, Nurse Practitioners and the Admin Support team. We would certainly recommend any GP surgery who currently doesn’t use Lexacom 3 to start using this invaluable service, which we have come to rely on”.