How It Works

Flexible outsourcing gives busy professionals the opportunity to work everywhere and at anytime so documents can be produced much faster.

Pay Icon

Pay As You Go Billing

Charging by the length of a dictation rather than by the line or hourly rate means no surprises when it comes to our charges. Customers can see what a dictation will cost before deciding to outsource.

Turn Around Icon

Guaranteed Turnaround Times

Pre-agreed and guaranteed turnaround times means you can rely on us to get your correspondence out on time. When dictation is urgent you can flag files as priority at the touch of a button.

Team Icon

Dedicated Transcription Teams

Working as an extension to your in-house administration team, a dedicated team of transcribers is assigned to each customer to ensure familiarity with templates, terminology and preferred house style.

Arrow
Arrow
Arrow
Computer

Register for a free trial and download Accuro's innovative transcription software

Accuro's software provides customers with a secure method of submitting dictations for transcription. Data is transferred using a secure HTTPS connection with 256 bit SSL encryption.

Recorder

Upload dictation using our drag & drop feature

Whether you are using a standalone device such as an Olympus recorder, a smartphone, or have workflow software such as Lexacom or BigHand, Accuro has a solution for you.

Files

In progress dashboard, mark files 'urgent' or send us a message

Accuro's software makes it easy to track the progress of your transcripts. Contact our team at the touch of a button and flag files as priority when you need them back urgently.

Filling

Completed files are ready to save, distribute and archive

Automatic notifications when your transcripts are available, a document archive system and a built in search feature as standard.




Integrations & Partnerships

Accuro has formed strategic partnerships with the UK's leading providers of dictation hardware and digital dictation workflow software.

Partner Logos




Frequently Asked Questions

You will be given a dedicated team of transcribers who have experience in your area of expertise. By using the same team of transcribers on a regular basis Accuro simply becomes an extension of your in-house admin resource.

Accuro has considered data security at every stage of the transcription process. All data stays in the UK under UK jurisdiction. We use 256 bit SSL encryption throughout the process and transcription staff can only access dictation that is specifically allocated to them. Regular security tests of our infrastructure are undertaken with a full risk management reporting process in place.

Yes we can work with customers who use their iPhone or Android device as a recorder. You will need to download an app to ensure compatibility so please contact our sales team on 01565 748000 for more information on what is available.

Yes, we can work with a full range of templates and you are free to update these with us whenever you need to.

You will be assigned a team of transcribers that have experience in your field. So for example orthopaedic dictation would only be sent to an experienced orthopaedic secretary.

Accuro offers users of Lexacom 3 a fully integrated service with access to our medical secretaries at the touch of a button.For more information please contact our sales team on 01565 748000.

Accuro offers users of BigHand a fully integrated service with access to our legal transcribers at the touch of a button. For more information please contact our sales team on 01565 748000

Setting up an account is free of charge. The service works on a pay-as-you-go basis, so you are only charged when you submit a file to us. There are no admin fees, monthly charges or software costs. If you don't need us then there is nothing to pay.

We charge a set rate per minute of dictation. The rate will depend on the number of speakers on the recording and the sound quality of the file. We don't charge based on how long a file takes us to transcribe, or by the line, because you wouldn't be able to work out the full cost until we had completed the transcript. By charging a rate per minute of dictation you know exactly what a file will cost before submitting it for transcription.