Many law firms with a national profile have already or are deciding on outsourcing significant parts of their dictation. These decisions or projects have been headed by procurement teams and/or operational management. So, for smaller firms, without the singular resources that the ‘big boys’ possess, can they easily follow the same path?
The simple answer is yes.
Firstly, the business needs to identify a need. This may be a requirement to reduce spend on secretarial support, or they may have recruitment issues. They may be upscaling for new or downscaling for less work, or there may be a need to improve life cycles and increase cash flow, free up office space, or a combination of all of the above.
Secondly, they need to identify a solution. This should be easy to implement, hassle-free, secure, and come with the required experience. You don’t want to be ‘trail blazing’ initially; you want a hassle-free solution. Digital dictation is a simple extension to what you are currently doing. Imagine an office next door full of 300 secretaries that you can simply use when you want to! With increases in regulation, fixed fees, and less proportionate decreases in acquisition costs, outsourcing digital dictation is a simple and cost effective response, no matter the size of your organisation.
It’s easier than you think!