Testimonials

Accuro's team of professional editors ensures that each completed transcript is produced to an exact customer requirement with maximum accuracy and within pre-defined timescales.

Milton Keynes PCT

I have been using Accuro for one of our clinic types since December 2011 at a point when we were extremely short staffed and had targets to meet for our correspondence. We have decided to continue using Accuro rather than employing an extra team member as the work we receive back is of a very high standard. I find the system to send dictations straightforward and I appreciate the way in which I can vary the amount of work I send depending on our work levels which suits our needs. All members of the team I have communicated with have been very helpful and prompt in their responses. Wendy Kerr, Provider Services Manager - Milton Keynes PCT

Halliday Quinn Limited

For many years I employed a private medico-legal secretary and whilst reasonably happy with the service I did have issues with report turnaround time and sickness cover. I have been with Accuro for some time now and am delighted with the accuracy of the copy, the rapidity of the service, their ability to use my own report templates and the value for money. With timetables in court so pressured, a rapid and effective service is essential for the reputation of my practice. Their customer support has been excellent and I wouldn’t think of going anywhere else for my transcription service. Dr Dave Quinn - Consultant Neuropsychologist and Clinical Director of Halliday Quinn Limited

University of St Andrews

We have used Accuro for one and a half years and for about 200 interviews. They have always been professional, fast turnaround, good quality transcription - even when the recording happened to be poor, they made the best of it! Importantly they are also very friendly and approachable … I would heartily recommend the Accuro team! Dr A Soaita, Research Fellow - University of St Andrews

Slater & Gordon (UK) LLP

I have found Accuro quick and accurate, documents returned the next day and urgent work prioritised without any issue. I am conscious that I speak quickly, with a low voice and have had issues with other outsourced transcription services however I receive very few errors or omissions. I am happy with the quality of work and level of service provided. Christopher Hegarty, Solicitor, Consumer & Civil Litigation, Slater & Gordon (UK) LLP

Ashfield Healthcare

We took the decision to start digitally recording all our HR Meetings about a year ago as we just got too busy to have a note taker in every meeting. We tried typing the notes from the audio files ourselves but without being trained audio typists, it took far too much time. We then took the decision to employ a part time audio typist. 12 months, two audio typists and two recruitment agency fees later we decided to explore the option of outsourcing our needs. We contacted Accuro and decided to trial the system for a few weeks. The team were great at getting us all set up, the software is very user friendly and it was just a case of setting up a few templates and we were ready to go. We are now very satisfied with the quality of the dictations, the service provided by Accuro and the turnaround time. Sally Price, HR Manager – Ashfield Healthcare

University of Sheffield

I am delighted with the professional and efficient service I have received from Accuro. We needed audio files transcribing quickly and I contacted Accuro. Within a couple of hours we had agreed a competitive price, sent the audio files electronically an identified a completion date. The transcriptions were returned before the agreed deadline and were of high quality. I would happily recommend Accuro and will be using them on a regular basis for transcription services. Dr Victoria Simpson, Research Programme Coordinator, Urban Institute