Bridgewater Community NHS Trust

Accuro’s specialist medical transcription service provides a backlog solution for Bridgewater Community NHS Trust

 

Our sophisticated allocating system assigns work to our transcribers through matching the medical specialism of the dictation with the most relevantly experienced transcriber.

Helen Healiss, Managing Director
Accuro

 

Due to reduced in-house capacity within their Community Paediatric Department, Bridgewater Community NHS Trust found themselves with a typing bottleneck. To avoid a bigger backlog, it was important to quickly source an efficient solution to bring the department up to speed. Bridgewater elected to outsource their backlog of medical typing to Accuro as a pay-as-you-go, secure solution.

Accuro’s panel of professional medical transcribers contains a wide range of paediatric experience ranging from cardiology to urology. “Our sophisticated allocating system assigns work to our transcribers through matching the medical specialism of the dictation with the most relevantly experienced and qualified transcriber,” says Helen Healiss, MD at Accuro.

All letters from the backlog were typed, proofread and returned to the department within a two-week period, providing a prompt resolution to a problematic situation. Using Accuro has significant benefits for backlogs and overflows of work. Transcripts are processed quickly using medical secretaries with relevant specialties.

Accuro can also transcribe onto individual customer templates so that all work retains its uniqueness. The service is also a cost effective solution as clients only pay for work that they send, meaning that fixed administration costs are devoted to organising busy practices and departments. Seamless integration with leading dictation workflow systems such as Lexacom, Crescendo or BigHand comes at no extra cost.

Need help with a backlog?

Accuro has been successfully supporting medical professionals since 2002. To find out more about our ISO 27001 accredited, GDPR compliant transcription service, contact us by clicking here or calling us on 01565 748000 for more information.

 

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