Security and data protection

We understand that our customers send digital dictation which can contain privileged or sensitive information. At Accuro, we have designed processes and systems to meet the high standards of today’s regulatory compliance, with encryption technologies and secure monitoring used alongside disaster prevention and file recovery procedures to prevent loss of data.

At a glance

  • ISO 27001 accredited – the internationally recognised standard for data security;
  • Data is never sent offshore – Accuro is a 100% UK based solution;
  • Data is encrypted using 256-bit SSL end-to-end encryption throughout the transcription process;
  • 20 years’ experience of processing sensitive customer data;
  • Approved by public and private sector organisations, with customers including NHS trusts, primary care, top 50 law firms and blue-chip organisations.


The General Data Protection Regulation (EU) 2016/679 (GDPR) is a regulation in EU law on data protection and privacy for all individual citizens of the European Union and the European Economic Area. It also addresses the transfer of personal data outside the EU and EEA areas. The GDPR aims primarily to give control to individuals over their personal data and to simplify the regulatory environment for international businesses by unifying the regulation within the EU.

Accuro is committed not only to the letter of the law, but also to the spirit of the law and places high importance on the correct, lawful, and fair handling of all personal data, respecting the legal rights, privacy, and trust of all individuals with whom it deals. Accuro is registered with the Information Commissioner’s Office, registration number Z2441285. 

ISO 27001 certificate by British Assessment Bureau


Accuro is ISO 27001 accredited – the globally recognised standard for good security practice. ISO 27001 provides the specification for an information security management system (ISMS) and is designed to help organisations manage their information security processes in line with international best practice.

Accuro achieved ISO 27001 certification through an accredited certification body following the successful completion of an audit.  Annual audits are conducted by an external assessor to confirm ongoing compliance.

ISO 27001 supports compliance with a host of laws, including the EU GDPR (General Data Protection Regulation).

Transcription data protection

Accuro are experts when it comes to keeping customers’ data secure. We are proud to be one of the only transcription services companies who are entirely UK based and ISO 27001 accredited. Information security is our number one priority and we have 20 years’ experience in handling sensitive data on behalf of the NHS, law firms and other professional organisations.  We have developed an industry-leading infrastructure, software and standard operating procedures to ensure customer data is managed securely throughout the entire transcription process, helping us to provide the most secure transcription services in the UK.

Accuro is a technical integrator with dictation workflow platforms including LexacomCrescendo and BigHand providing an additional resource as and when required allowing for safe transfer of dictations and transcripts, without compromising on security

Our Data Protection Policy

If you would like to receive a copy of Accuro’s Data Protection Policy, please contact our Data Protection Officer at or call today on 01565 748000.