Insurance Transcription Services
Accuro has provided secure UK-based outsourced transcription and typing services to the loss adjusting and investigation insurance sectors for almost 20 years. We are experts in saving insurance professionals money and helping with operational bottlenecks. Accuro has the largest panel of UK-based specialist secretaries in the market, providing customers with a cost effective and efficient transcription solution within a secure ISO27001 environment.
Set up your free trial today by filling out our contact form, or calling us on 01565 748000 and see for yourself how easy, quick and effective it can be to outsource your transcription.
Accuro provides a UK-based insurance transcription service with next day turnaround as standard. Urgent reports and correspondence can be prioritised to ensure client care is never compromised. Transcribers are speciality matched, meaning your team of transcribers will have up-to-date experience and knowledge of the appropriate technical terminology.
Insurance transcription services from Accuro
Accuro has been providing specialist transcription services to insurance professionals in the UK since 2001. Our customers enjoy a reduction in their fixed secretarial costs, improved efficiency in document turnaround times and freedom from the HR headaches involved in recruitment and retention of staff.
Our customer base includes loss adjusters and experts working in the insurance investigations sector. Our customers use the service as an extension to their team of employed secretaries, either as a complete solution, a daily overflow typing pool or on an adhoc basis when staff take annual or sick leave.
Our guaranteed one business day turnaround and free priority service ensures important correspondence is always dealt with on time. With speed, responsiveness, security and cost-effectiveness at the core of what we do why choose anyone else as your virtual assistant?
We provide insurance transcription services across the following dictation tasks:
- Witness statements
- Summary reports
- Theft and fire
- Employers Liability
- Personal Liability
- Copy typing
- Loss adjuster reports
As well as our high-quality insurance transcription services, Accuro provides excellent legal transcription services, occupational therapy transcription, academic transcription services, human resources transcription, medical transcription and property transcription.
Accuro has the largest panel of specialist insurance transcribers in the UK. We recruit the best, working with secretaries who can demonstrate experience of technical terminology. We work with real people, with real experience - not voice recognition, to ensure our customers receive the same level of service they would from an in-house resource.
Our Insurance Transcribers
Our teams of insurance transcribers are recruited from a group of professional UK-based typists, with experience in insurance transcription and legal transcription where necessary,
We only work with our dedicated team of transcribers. Accuro never outsources our transcription services outside the UK. We know that UK transcription is unbeatable and provides the best quality and security for our customers. In addition, we only recruit industry-specific transcribers to deal with your dictation, so you’ll know that your transcription is being handled by a seasoned expert in their field. Our professional transcribers, who securely access their typing from home, are veteran transcribers who can work within your own document templates to produce transcripts that are print-ready.
We understand that you may not need to outsource your dictation all the time, so we use a pay-as-you-go service plan with no subscription, monthly fees or retainers – ensuring you only pay for the insurance transcription services you actually need.
Accuro has 20 years’ experience transcribing reports and statements for the UK’s leading claims adjuster and investigation businesses. We operate a 24/7 service, so field agents and desktop staff can upload dictation from anywhere at anytime and receive the completed transcript back securely the next day. We are an approved technology partner to the leading digital dictation systems including Lexacom, Crescendo and BigHand.
Having insurance field and desktop experts type and create their own correspondence and reports is costly and inefficient, and in this modern and competitive area, managers are looking to faster, more affordable options to improve their operational efficiencies and speedily resolve claims.
That’s where we come in. Our dedicated teams of transcribers have experience of producing CPR complaint statements, loss adjuster claim reports etc., from dictation or handwritten sources, and the guaranteed next day delivery time helps reduce the case lifecycle.
Accuro’s competitive pricing plans will realistically mean that a loss adjuster or field investigator can spend 1.5 hours less per case and desktop staff an average of 45 fewer minutes. With speed, high quality, security and affordability, Accuro meets all your transcription needs!
We are proud of our industry-leading customer support and our experienced team is always available to help you achieve your transcription goals quickly and efficiently. If you are looking to send us a one-off transcription job, or need help on a regular basis you can expect help throughout the process from our dedicated team of account managers.
Accuro’s management team is made up of industry professionals with years of experience of transcription outsourcing. Supported by a team of account managers our customers benefit from this experience, meaning that Accuro can quickly and seamlessly become an integral part of your administration process.
We will work with you to implement a complimentary or replacement model, tailoring the solution to suit your needs and implementing our pay-as-you-go transcription service to make sure you only pay for the transcription you need.
Accuro is proud to have achieved ISO27001 accreditation, the internationally recognised standard for information security. As experts in our field we are also committed to working within UK data protection regulations and have procedures in place to ensure regulatory compliance throughout every aspect of the transcription process. Our service is 100% UK based.
Security and Data Protection
Accuro achieved ISO27001 accreditation in 2015 and we are proud to have passed every external audit since that date with flying colours. In addition to this we work within GDPR guidelines in a completely secure, UK-based environment. Accuro is an approved technology partner to leading dictation workflow platforms such as BigHand, Lexacom and Crescendo making secure outsourcing available to users at the touch of a button.
Information security is our number one priority, and Accuro’s infrastructure and processes have been designed and tested with this in mind. We implement encryption technologies and have secure monitoring in place. Our disaster prevention and recovery procedures are tested and up to date. Our customers demand the highest levels of information security and we are happy to evidence our procedures for complete peace of mind.
Our team are on hand to help. Whether you are experiencing a temporary shortfall in secretarial resource or looking to reduce overheads on a longer term basis, we have the solution for you. But don't take our word for it, try our free trial today and see how the service compares in terms of quality and cost to your current solution. Set up your free trial today by filling out our contact form or calling us on 01565 748000.
Pay-as-you-go service plan
Staff recruitment is expensive with the additional costs of advertising, office space and computer hardware to name a few. Accuro’s pay-as-you-go charging structure strips out all these costs meaning you only pay for exactly what you need, literally not a minute more! There are no hidden extras such as subscription fees or retainers, and we include a readily-available suite of management information so you’ll be able to stay in control of the process throughout.
Insurance transcription to suit your needs
Accuro has experience of producing reports and correspondence on customer templates, so your documentation is internally consistent. We work with secretarial teams with experience of transcribing witness statements, summary reports, motor, theft and fire, employers liability, personal liability, copy typing and loss adjuster reports.
Accuro’s secure, easy to use, pay-as-you-go service can alleviate operational bottlenecks while reducing costs at the same time. Our suite of management information makes it easy to stay in control of your transcription budget.
We want to provide the ideal typing solution for you – so let us know what you need and we’ll get to work.
Contact us today!
If you would like more information about how Accuro can help you with a faster, more cost effective and more flexible transcription service, then click here or call our head office on 01565 748000. Our team are always available to help you find the best transcription services quickly and easily, so don’t hesitate to contact us!