There are numerous occasions when people who work at, study at or are involved with universities would require transcription services, but what is transcription and why would universities need a helping hand with it?
What are Transcription Services?
Audio transcription services usually provide a wide variety of typists, or transcribers, who type a digital dictation (voice or sound) file into a text document. Sometimes this can be on to a blank Word document, but in other cases on to specific templates provided by the customer.
A digital dictation file and subsequent transcript can consist of just about anything, a conversation, a meeting or an individual dictating correspondence to be typed rather than typing it themselves.
What Transcription Services do Universities Require?
Accuro can act as a “one stop shop” for universities due to our 700+ strong UK-based transcriber panel and their wide range of expertise. We can type any of the following (plus many more):
- Research work
- Focus groups
- HR meetings (disciplinaries, grievances, reviews etc.)
- Student one to ones
- PhD research – any specialism
- Group projects
Why Accuro Transcription Solutions?
A university transcription service should be able to serve any department with an academic transcript requirement. This transcription requirement could be from numerous sectors of the academic faculty, from dissertations to lectures and HR department meetings, Accuro is a one-stop-shop for all of your academic transcription service needs.
Additionally, Accuro provide a pay-as-you-go solution, as we know universities requirements are very sporadic.
Don’t just take our word for it though, as we work alongside several universities already, and they appreciate the service provided.
Accuro employ a team of account managers to guide each university account along their way. Your allocated account manager will be the point of contact for any member of staff or student from your institution who will be available to help on matters such as how to send your digital dictation to us, how to download your completed transcript, or even something as monotonous as billing queries.
Accuro offers a pay as you go service, meaning that you only use Accuro on an ‘as and when’ basis, with no set up costs or hidden charges. Unlike some of our competitors, we do not charge an extra fee for urgent turnaround requirements.
Our pricing includes a quality assurance service, where a professional proofreading team provide a second and final check to ensure the transcript is to as high of a standard as possible.
Accuro work alongside the university’s budgets wherever possible and will provide quotes for individual piece of work or project if required, in a timely manner to ensure that submission deadlines are met.
Security and Data Protection
Accuro have nearly 20 years of experience in handling confidential data, with a customer base including both public and private sector organisations who trust Accuro to handle (in some cases) extremely sensitive data. Industry leading information security processes have been put in place, including the coveted ISO27001 accreditation to completely remove any risk of data information lapses.
Accuro were well ahead of GDPR regulations and processes are in place that go above and beyond the legal requirements of handling customer data. For more information, please visit our data security page or contact us for our policy documents.
A Quick Testimonial
We have used Accuro for one and a half years and for about 200 interviews. They have always been professional, fast turnaround, good quality transcription – even when the recording happened to be poor, they made the best of it! Importantly they are also very friendly and approachable … I would heartily recommend the Accuro team!’
Dr A Soaita, Research Fellow, University of St Andrews
Contact us today
If you want to know more about what Accuro can do for you or your university, call us today on 01565 748000 or visit our contact us page, where you can get in touch for a no obligation conversation or to trial our transcription service.